our commitment to quality
Seeking customer satisfaction - trust - loyalty
High quality and optimisation of our chauffeur-driven transport services,
for your complete satisfaction,
welcome for the well-being of passengers
A high-quality chauffeur-driven private transport service
Private transport with chauffeurs and quality service for your business travel needs, events and tailor-made private tourism.
Listening & High availability
The more sensitive and urgent the case, the more available we are to study and respond to your request. In fact, we are available from the moment you first contact us, at times that suit you.
for successful transport:
Meticulous preparation in advance of the transport service
To ensure optimum transport, we put in place rigorous preparation well in advance of the transport service. This includes a briefing for the driver and careful monitoring in the back office throughout the transport process, right up to the final drop-off.
Adjusted quotes - Recommendations
Suggestions appreciated by our customers
We are committed to providing you with tailor-made quotes, adapted to your specific needs. Our proactive approach includes recommendations that have always been much appreciated by our customers, ensuring a smooth and enjoyable transport experience.
A process that begins with the first contact.
As soon as we receive your call or email, we pay attention to a large number of variables, sometimes we advise and make suggestions.
The aim of all this is to offer you adjusted quote at your request and may include suggestions, recommendations and advice, if we are aware of your transport objectives.
The customer at the centre
Our aim and our concern is to put the customer at the centre of all our requests, for all our chauffeur-driven transport and tailor-made private tourism services.
Understanding your customer's requirements means :
Knowing your needs and requirements
Understand the context of the request
Understanding the issues involved in the private chauffeur-driven transport service requested
Evaluate the communicated programme
Asking the right questions
Making suggestions
Ask for details
Leaving nothing to chance means :
Anticipating and clearly defining the schedule for the transport mission will give us all the latitude we need to manage unforeseen events and provide flexibility and adaptability.
A private chauffeur for ...
Win over a customer, a special holiday or a special event
A tailor-made transport programme with a private chauffeur, for business or personal needs, is a service that allows you to seducing and thanking a customer, rewarding employees, giving yourself the means to spend an extraordinary holiday...
We spend time with our customers we make ourselves available at their own times, we listen to them, we ask them questions to understand their requirements and during the assignment we follow up with the drivers from our offices...
As a result, we become close to our customers. That's what makes our business the rich experience it is.
